RCOM May Outsource Services to Cut Costs

MUMBAI: Reliance Communications (RCOM) is looking at outsourcing the management of its broadband and fixed-line services in a bid to cut costs. The contract, which could be upwards of $1 billion, is likely to be awarded in the next 3-4 months.

“We want to outsource the management of our optic fibre, broadband and fixed-line services. We are in discussions with interested parties and should be able to finalise it in the next three months,” RCOM’s head of managed services Sandip Biswas told ET on the sidelines of a conference in Mumbai on Wednesday. In July last year, RCOM outsourced the management of its wireless networks across India to Alcatel-Lucent Managed Solutions. RCOM has one-third stake in this JV, which will also bid for RCOM’s upcoming wireline outsourcing contract.

The move comes just months after rival Bharti Airtel announced a five-year, $500-million contract for management of its broadband and fixed-line services. The contract was awarded to a JV that Airtel has with Alcatel Lucent (ALU).

The business of Alcatel Lucent-RCOM JV has grown by 50% to $750 million (Rs 3,600 crore) in the past one year, as RCOM, which was its only customer so far, expanded GSM networks. The size of the five-year contract was pegged at $500 million when it was announced a year ago. “Going forward, the principal work will be outside India,” Alcatel Lucent India president Vivek Mohan said.

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Patni Looking At Expansion

Patni Computer and MphasiS are among the potential suitors looking to acquire the Indian software unit of troubled insurance giant AIG, said a banking source familiar with the development. The software unit, AIG Systems Solutions, is on the block as part of the insurance behemoths plans to divest assets globally and focus on its core business. Deloitte is running a sale process for the unit, which has over 1,000 employees and annualised business estimated at USD 30 million. The sevenyear-old AIGSS has centres in Chennai and Kolkata. The deal-making is still in preliminary stages.

Other middle-rung Indian IT firms like MindTree and a few private equity investors could also be in the race even as AIG's lack of assurance on a committed business flow in the future has dampened the interest of some suitors, sources added. Polaris, TCS and MindTree figure in AIG's vendor list.

The recent sale of the captive back-office arms of Citigroup and Aviva came with a multi-year assured business contract from these firms. The issue of business shrinkage as AIG divests many of its divisions was another concern for the suitors. The US Federal Reserve bailed out AIG from bankruptcy by pumping $85 billion loan in return for majority control.

The uncertainty over future business from AIG is likely to impact the deal valuation. One banking source said the deal could be valued at best as one-time revenue, which is around $30 million. But the fact that AIGSS has a high quality team engaged in 70% off-shore work could be a positive.

But the catch is whether AIG would sweeten the deal by offering a long-term outsourcing contract for the buyer. The history of such deals tells us that whoever buys a captive gets guaranteed business from the owner. I don't think these buyers will buy without a guarantee of business,” said an analyst with an IT research and advisory firm, who did not wish to be named.

Precedents for a deal of this nature include Citi's sale of its back-office arms Citigroup Global Services and CITOS to TCS and Wipro, respectively, and Aviva’s sale of its captive to WNS. In each case, the deal was accompanied by a multi-year outsourcing contract with the parent company.

AIGSS was set up as a joint venture company where AIG held 80% and Polaris Software Lab held the rest. Polaris incubated this company by sharing its physical and communication infrastructure and processes. But, when Polaris signed a professional services agreement with AIG Global Services last year, it sold its stake in AIGSS.

Source: http://www.offshoringtimes.com/

IT Sector Could Miss Export Target of $60 bn By Fy10: NASSCOM

NEW DELHI: The country's software sector is likely to miss the much-touted target of touching 60 billion dollar exports by FY10, due to unprecedented slowdown in key markets like the US and Europe, IT industry body Nasscom said.

"... the aspiration of USD 60 billion by December 2010 is likely to be delayed by at least three to four quarters due to unprecedented slowdown in 2009 in key markets, particularly the US and Europe," a Nasscom-McKinsey report said.

The technology and business services industry grew substantially to USD 52 billion in 2008 including USD 12 billion dollar in the domestic segment.

Now with the financial meltdown taking its toll, the software and services revenue outlook has been revised downwards.

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Demand Decline for Outsourcing Over: TCS

BANGALORE: The country’s largest IT services exporter, Tata Consultancy Services (TCS), feels that the decline in demand for IT outsourcing seems
to have been ‘arrested’.

“We believe that decline in demand has hit a plateau. But this would not mean that there would be an increase in IT offshoring,” said TCS CFO S Mahalingam here on Wednesday. TCS registered a consolidated revenue of Rs 27,812 crore for FY09 as against Rs 22,619 crore, registering a year-on-year growth of 23%.

The export-focused Indian IT industry has been heavily hit by the economic downturn in developed economies in the West namely US and Europe, resulting in lesser demand for its services. However, Mr Mahalingam said that they would adopt a more aggressive diversification strategy both in terms of newer business verticals and geographies.

TCS gets around 42% of its revenue from the BFSI vertical and is seeing emerging business segments like retail, pharmaceutical, utilities showing an upward trend in IT outsourcing activity.

Mr Mahalingam said that they would focus on emerging economies and the India market is becoming one of its priorities. In India, TCS expects e-governance projects to pick up momentum with the new government in place.

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