Though India dominates the offshoring and outsourcing market, capturing 40 percent of a market currently valued at around $45 billion but estimated by McKinsey & Co. to grow to $130 billion by 2010, Philippines officials are aggressively marketing the country as an alternative to India.
Philippines officials want to compete for a share of India's outsourcing market, but what's driving business to the archipelago nation is precisely that it is not India.
Louise Mabel, a director at Integreon, a New York-based business process outsourcer, says her company was motivated to establish offices in Manila after clients became concerned that the company did not have an adequate business continuity plan to deal with man-made and natural disasters in India, where Integreon has offices.
The move to the Philippines was kick-started by the unusually heavy monsoon in India in July 2005 that immobilized much of Mumbai for a week, Mabel says.
"We had 4 feet of water in the street," she says.
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Philippines officials want to compete for a share of India's outsourcing market, but what's driving business to the archipelago nation is precisely that it is not India.
Louise Mabel, a director at Integreon, a New York-based business process outsourcer, says her company was motivated to establish offices in Manila after clients became concerned that the company did not have an adequate business continuity plan to deal with man-made and natural disasters in India, where Integreon has offices.
The move to the Philippines was kick-started by the unusually heavy monsoon in India in July 2005 that immobilized much of Mumbai for a week, Mabel says.
"We had 4 feet of water in the street," she says.
Read More Article...
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